Shipping policy

Privacy Policy

Last updated: February 19, 2026

At Nuestro Santuario, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from nuestrosantuario.com.

1. Information We Collect

When you visit our site, we may collect the following information:

  • Personal Information you provide (such as your name, email address, shipping address, billing address, phone number, and payment details)

  • Order Information including products purchased and transaction history

  • Device Information such as browser type, IP address, and site activity through cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, or customer support

  • Improve and personalize your shopping experience

  • Prevent fraud and ensure secure transactions

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (to complete transactions)

  • Shipping carriers (to deliver your order)

  • Shopify and other service providers supporting our store operations

We do not sell your personal information.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand site traffic. You may disable cookies through your browser settings, but some features may not work properly.

5. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your personal data (where applicable)

To make a request, contact us at cynthia@nuestrosantuario.com.

6. Data Security

We take reasonable precautions to protect your personal information. However, no online transmission is 100% secure.

7. Contact Us

If you have questions about this Privacy Policy, please contact:

📧 Email: cynthia@nuestrosantuario.com
🌐 Website: nuestrosantuario.com